This Policy explains what personal information escala88 collects from Filipino players, how it is used, how it is protected, and the rights you hold as a data subject under Philippine law.
escala88 collects registration details, identity documents, transaction records, gameplay data, and device/browser information necessary to operate the Platform and meet Philippine regulatory obligations.
All escala88 player data is stored on encrypted servers with access restricted to authorized personnel only. Payment credentials are never stored by escala88 directly — all payment processing is handled by certified payment providers.
Under RA 10173 (Data Privacy Act of 2012), Filipino players have the right to access, correct, and request deletion of their personal data held by escala88, subject to applicable legal retention requirements.
escala88 does not sell player data to third parties. Data is shared only with licensed payment processors, certified game providers, fraud prevention services, and Philippine regulatory authorities as required by law.
escala88 uses cookies and similar technologies to maintain your login session, analyze Platform usage, and personalize your experience. You can manage cookie preferences through your browser settings.
For any data privacy concerns, requests to exercise your data subject rights, or to lodge a complaint, contact the escala88 Data Privacy Officer at [email protected] with "Data Privacy" in the subject line.
escala88 ("escala88," "we," "our," or "us") operates the online gaming platform available at escala88.net (the "Platform"). escala88 is committed to protecting the privacy and personal data of all Filipino players and users who interact with the Platform. This Privacy Policy ("Policy") describes the categories of personal information escala88 collects, the purposes for which it is processed, the parties with whom it may be shared, the measures taken to secure it, and the rights available to data subjects under applicable Philippine law.
This Policy applies to all personal data collected through the escala88 Platform — whether submitted during account registration, deposited during the KYC verification process, generated through gameplay activity, or transmitted through customer support communications. By creating an escala88 account or continuing to use the Platform, you acknowledge that you have read and understood this Policy and consent to the personal data processing activities described herein.
This Policy should be read alongside the escala88 Terms and Conditions. Defined terms used in the Terms and Conditions carry the same meaning in this Policy unless otherwise stated.
For the purposes of Republic Act No. 10173 (Data Privacy Act of 2012) and its Implementing Rules and Regulations, escala88 is the personal information controller in respect of all player data processed through the Platform. The escala88 Data Privacy Officer (DPO) is responsible for overseeing compliance with this Policy and with the Data Privacy Act. The DPO can be reached at [email protected] with "Data Privacy" stated in the subject line of your communication.
When you create an escala88 account, we collect the information you provide during the registration process, which may include your full legal name, date of birth, residential address in the Philippines, email address, and Philippine mobile number. This information is required to open and maintain your account.
To comply with PAGCOR requirements and Philippine anti-money laundering obligations, escala88 collects copies of government-issued identity documents (such as Philippine passport, UMID, SSS ID, Driver's License, or PhilSys National ID), proof of address documents, and in some cases a selfie or live photograph for biometric identity confirmation. This data is processed solely for verification and regulatory compliance purposes.
escala88 records all financial transactions associated with your account, including deposit amounts, withdrawal requests, transaction timestamps, and the payment channels used (GCash, Maya, BPI, BDO, Metrobank, Visa/Mastercard, USDT, Coins.ph). escala88 does not store full payment card numbers or e-wallet PINs — these are processed exclusively by certified third-party payment providers.
escala88 automatically records your gameplay history, including games played, bet amounts, game outcomes, session durations, and timestamps. This data is used for customer support, dispute resolution, regulatory reporting, responsible gaming monitoring, and Platform improvement purposes.
When you access the escala88 Platform, we collect technical information including your IP address, device type, operating system, browser type and version, referring URL, and pages visited within the Platform. This information is used for security monitoring, fraud prevention, and service optimization.
escala88 retains records of communications between you and the escala88 support team, including live chat transcripts, email correspondence, and support ticket records. These records are used to resolve queries, improve support quality, and maintain an audit trail as required by applicable regulations.
escala88 processes personal data for the following purposes:
escala88 processes personal data on the following legal bases as defined under the Data Privacy Act of 2012:
escala88 does not sell, rent, or commercially trade your personal data to any third party. Personal data is disclosed only in the following limited circumstances:
All third-party service providers engaged by escala88 are required to handle personal data in accordance with the Data Privacy Act and to implement appropriate technical and organizational security measures.
Some escala88 service providers — including certain game software providers and infrastructure partners — operate outside the Philippines. Where personal data is transferred to recipients in other countries, escala88 ensures that appropriate safeguards are in place in accordance with Section 21 of the Data Privacy Act, including contractual data protection clauses that require the recipient to provide a standard of data protection equivalent to that required under Philippine law. escala88 will not transfer your personal data to a foreign jurisdiction that does not provide adequate data protection standards without first obtaining your consent or implementing contractual safeguards.
escala88 retains personal data only for as long as necessary to fulfil the purpose for which it was collected, or as required by applicable Philippine law and regulation. Specifically:
Upon expiry of the applicable retention period, personal data is securely deleted or anonymized using industry-standard data destruction methods.
escala88 implements technical and organizational security measures designed to protect personal data against unauthorized access, accidental loss, destruction, alteration, or disclosure. These measures include:
In the event of a personal data breach that is likely to result in risk to your rights and freedoms, escala88 will notify the National Privacy Commission (NPC) within seventy-two (72) hours of becoming aware of the breach, and will notify affected players without undue delay, as required under the Data Privacy Act.
The escala88 Platform uses cookies — small text files placed on your device — and similar tracking technologies to enable essential Platform functions and improve your experience. escala88 uses the following categories of cookies:
You can manage or disable non-essential cookies through your browser settings. Note that disabling certain cookies may affect the functionality of the escala88 Platform, including the ability to maintain your login session.
Under the Data Privacy Act of 2012, Filipino players whose personal data is held by escala88 have the following rights:
You may request a copy of the personal data escala88 holds about you, including information about how it is being processed.
You may request correction of inaccurate or incomplete personal data held by escala88. Account profile corrections can be initiated through your escala88 account settings or via support.
You may request deletion of your personal data, subject to escala88's legal obligation to retain certain records under Philippine AML and gaming regulations.
You may object to the processing of your personal data for marketing purposes at any time. Processing for regulatory compliance and contract performance cannot be objected to while your escala88 account remains active.
You may request your personal data in a structured, commonly used, machine-readable format for the purpose of transferring it to another service provider.
If you believe escala88 has not handled your personal data in accordance with the Data Privacy Act, you have the right to lodge a complaint with the National Privacy Commission (NPC) of the Philippines.
To exercise any of the above rights, submit a written request to [email protected] with "Data Subject Request" in the subject line. escala88 will respond within fifteen (15) working days of receipt of a verified request.
The escala88 Platform is strictly intended for persons aged 21 years and above, in compliance with PAGCOR regulations applicable to online gaming in the Philippines. escala88 does not knowingly collect personal data from persons under 21 years of age. If escala88 becomes aware that an account has been created by or for a person under 21, that account will be immediately closed and any associated personal data will be deleted from our systems, subject to any legal obligations requiring retention of records related to the underage access incident. If you believe a minor has created an escala88 account, please notify us immediately at [email protected].
escala88 may update this Privacy Policy from time to time to reflect changes in our data processing practices, changes in applicable Philippine law, or operational changes to the Platform. The updated Policy will be published at escala88.net/privacy-policy with a revised effective date. For material changes — those that significantly affect your rights or the manner in which your personal data is used — escala88 will provide advance notice via the email address or mobile number registered to your account. Continued use of the Platform after the effective date of any amendment constitutes acceptance of the revised Policy.
For any questions, concerns, or requests relating to this Privacy Policy or escala88's personal data handling practices, contact the escala88 Data Privacy Officer:
escala88 Data Privacy Officer
Email: [email protected]
Subject line: Data Privacy
Response time: Within 15 working days of verified receipt
Support Hours: 24/7
Your data is protected. Your account is secure. Join Filipino players who trust escala88 for slots, live casino, bingo, and more — in PHP via GCash and Maya.
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